The Hotel Group
  • 24-Jun-2019 to 23-Aug-2019 (MST)
  • Hilton Brentwood
  • Brentwood, TN, USA
  • $11 per hour
  • Hourly
  • Part Time

401(k)/Meals/Parking/Travel Discounts


This is a part time position for weekends only and the hours are Friday and Saturday evening from 4p-8p approximately. Great part time job that enables you to work around other work hours or school schedules. Other job openings here at the Hilton could be combined with this job to get full time hours and benefits. Pay rates vary by position but the lounge attendant is $11 per hour. Great opportunity for food server looking pick up something different on weekends.

The lounge will offer morning breakfast service and evening hors d'oeuvres and beverage service. This is a unique opportunity for someone who can manage a room and offer superior hospitality to each guest. We are looking for that special personality that also has some food and beverage experience and can work independently. Our lounge is a private space for our Diamond Honors members and those guest paying extra to receive the exclusive benefits of the lounge. Check out the pictures at brentwood.hilton.com to get an idea of the space.


Benefits include:
FREE MEAL EVERY DAY
FREE PARKING
PAID TIME OFF FOR FULL TIME AND PART TIME ASSOCIATES
UP TO 5 WEEKS OF PAID TIME OFF POSSIBLE
MEDICAL AND DENTAL INSURANCE
TRAVEL PERKS WITH HILTON
REFERRAL BONUSES AND 6 PAID HOLIDAYS
FUN ATMOSPHERE

Here are the nuts and bolts details of the job.

SUMMARY
To be responsible for the continental breakfast buffet service by maintaining quality, forwarding appropriate inventory order to the Restaurant/Outlet Manager. Maintaining a clean serving area at all times, and adequately replenishing all food, beverages and supplies during breakfast or evening reception. To maintain the hotel and The Hotel Group's high standard of service and hospitality.
MAJOR AREAS OF ACCOUNTABILITY
Greet each guest with a cheery "Good Morning! or Good Evening!" and inquire about their stay within five minutes of their arrival. Report all problems/concerns to the front desk immediately.
Set up the morning or evening buffet with all food and serving items in designating fashion.
Adequately replenish all food, beverages, and supplies during period, being sure that the trays and bins are filled ahead of time and ready for serving in the pantry.
Explain hotel amenities to guests.
Give accurate hotel information to guests. Ensure customer needs are met: provide directions; suggestions for restaurants, local attractions.
Greet guest in a friendly and courteous manner.
Assist guest with problems with hotel services.
Must be able to frequently move freely about the hotel, including up and down stairs during shift and remain standing for extended periods
Promotes participation in frequent guest program, and guest satisfaction surveys
Concierge
Handles any guest compliments or complaints and takes action deemed necessary
Participates in completing daily shift check list tasks. Attends all mandatory meetings.
Inspect glass, china, silver and service ware for damage.
Maintain clean serving areas at all times.
Clean and clear tables throughout the service. Immediately clean any spills of food and beverage in service area with rags, mops and/or cleaners as required.
Breakdown and clean up service area after serving time. Areas to be cleaned include seating area, counters, racks, juice machine, milk dispenser, coffee maker, tables and chairs, etc. Vacuum seating areas prior and after service.
Handle food and cleaning in accordance with Health Inspection regulations and to protect against contamination and spoilage.
Prepare all food items away from guest visibility.
All other duties as assigned by Restaurant/Outlet Manager; Keeps immediate supervisor promptly and fully informed of all problems or matters of significance
At all times projects a favorable image of The Hotel Group to the public
Maintains safe working conditions within department and Hotel

The Hotel Group
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