The Hotel Group
  • 17-Jun-2019 to 16-Aug-2019 (MST)
  • Home2 Suites by Hilton Yakima
  • Yakima, WA, USA
  • 14.00
  • Hourly
  • Part Time


The Home2 Suites by Hilton Yakima is searching for a Front Desk Agent to deliver great guest experience and maintain guest retention.

The Home2 Suites is a new extended stay hotel, boasting 107 guest rooms. The hotel features one-bedroom studio rooms with kitchenettes. The property is situated in Rainier Square and adjacent to vibrant restaurants, retail and commercial businesses, the Yakima airport and SOZO sports complex.

Essential Responsibilities and Duties:

  • Ensure all guests receive a warm and friendly, efficient check-in and check-out experience.
  • Provide guests with room and hotel information, directions, amenities, and local interests.
  • Secure payment, verifying and adjusting billing as needed.
  • Handles guest complaints and responds with necessary action.
  • Must have the ability to remain calm and alert, especially during emergency and/or heavy hotel activity.
  • Communicates with other departments to ensure proper responses to guest and group needs.

The Home2 Suites is part of The Hotel Group portfolio, a legacy hotel company established in 1984, operating approximately 15 unique hotels with opportunities for career growth and advancement.

What Do We Offer?

  • Competitive Compensation
  • Medical/Dental/Vision
  • Paid Sick and Vacation
  • Paid Life Insurance
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • A Team Driven Culture
  • Reduced Room Rates throughout the Hilton portfolio

Who Are We Looking For?

  • A warm, people-oriented demeanor.
  • Excellent communication and interpersonal skills.
  • High School Diploma or equivalent required.
  • Candidate able to cover various shifts, morning, afternoon/evening, and overnight. 

The Hotel Group is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, citizenship, disability, religion, age, sex, pregnancy, veteran status, genetic information or other classifications protected by law.

The Hotel Group
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