The Hotel Group
  • 07-Feb-2019 to 08-Apr-2019 (MST)
  • Hilton Brentwood
  • Brentwood, TN, USA
  • DOE
  • Hourly
  • Other

401(k)/Meals/Parking/Travel Discounts


The Hilton Brentwood/Nashville Suites is currently staffing our Executive Lounge for our frequent travelers to offer an extra level of service to their experience at our hotel. The lounge offers morning breakfast service and evening hors d'oeuvres and beverage service. This is a unique opportunity for someone who can own a room and offer superior hospitality to each guest. We are looking for that special personality that also has some food and beverage experience. Hours are either 5am-10am or 4pm-8pm. We are looking for part time work on weekends and maybe a shift during the week as well.  Apply via this ad or in person at 9000 Overlook Boulevard in Brentwood, TN. Starting is based on experience but at least $10 per hour. Other food and beverage positions available as well that could turn this into full time position.

The hotel is managed by The Hotel Group and offers a generous benefit package that includes...

FREE MEAL EVERY DAY
FREE PARKING
PAID TIME OFF FOR FULL TIME AND PART TIME ASSOCIATES
UP TO 5 WEEKS OF PAID TIME OFF POSSIBLE
MEDICAL AND DENTAL INSURANCE
TRAVEL PERKS WITH HILTON
REFERRAL BONUSES AND 6 PAID HOLIDAYS
FUN ATMOSPHERE

Here are some more details about the specific job responsibilities..

SUMMARY
To be responsible for the continental breakfast buffet service / evening hors-d'oeuvre reception by maintaining quality, forwarding appropriate inventory order to the Restaurant/Outlet Manager. Maintaining a clean serving area at all times, and adequately replenishing all food, beverages and supplies during breakfast or evening reception. To maintain the hotel and The Hotel Group's high standard of service and hospitality.

MAJOR AREAS OF ACCOUNTABILITY
Greet each guest with a cheery "Good Morning! or Good Evening!" and inquire about their stay within five minutes of their arrival. Report all problems/concerns to the front desk immediately.
Set up the morning or evening buffet with all food and serving items in designating fashion.
Adequately replenish all food, beverages, and supplies during period, being sure that the trays and bins are filled ahead of time and ready for serving in the pantry.
Explain hotel amenities to guests.
Give accurate hotel information to guests. Ensure customer needs are met: provide directions; suggestions for restaurants, local attractions.
Greet guest in a friendly and courteous manner.
Assist guest with problems with hotel services.
Must be able to frequently move freely about the hotel, including up and down stairs during shift and remain standing for extended periods
Promotes participation in frequent guest program, and guest satisfaction surveys
Concierge
Handles any guest compliments or complaints and takes action deemed necessary
Participates in completing daily shift check list tasks. Attends all mandatory meetings.
Inspect glass, china, silver and service ware for damage.
Maintain clean serving areas at all times.
Clean and clear tables throughout the service. Immediately clean any spills of food and beverage in service area with rags, mops and/or cleaners as required.
Breakdown and clean up service area after serving time. Areas to be cleaned include seating area, counters, racks, juice machine, milk dispenser, coffee maker, tables and chairs, etc. Vacuum seating areas prior and after service.
Handle food and cleaning in accordance with Health Inspection regulations and to protect against contamination and spoilage.
Prepare all food items away from guest visibility.
All other duties as assigned by Restaurant/Outlet Manager; Keeps immediate supervisor promptly and fully informed of all problems or matters of significance
At all times projects a favorable image of The Hotel Group to the public
Maintains safe working conditions within department and Hotel

The Hotel Group
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